Adams State Bookstore: Rental Returns

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Rental Returns

Rental are due back to the bookstore at the end of each semester. Rental Return Due date will be printed on the sticker applied to the back of the textbook.  Finish with them early? No problem! Get them returned and avoid late fees! If you want to keep your rental book for the next semester, please call us at 719.587.7981 and buy out your rental book! We have a Dropbox located right outside the bookstore for anyone needing to drop books off after hours. 

There are 2 easy options for returning your rental books!  Details can be found below.

If you are unsure of the rentals you have out, contact us via email, phone, or chat and provide your Student ID number and full name, and we will provide you with a list of your outstanding rentals. 

If you need to keep your rental books and wish to purchase them, please contact us, and we will process your rental book 'buyout' for you!

 Email: AdamsStateBookstore@textbookbrokers.com - Phone: 719.587.7912
Or use our new Chat feature! 

 

Option 1:

  • RETURN YOUR RENTALS TO THE CAMPUS STORE DURING BUSINESS HOURS.  WE ARE OPEN!
    Monday - Thursday: 8am - 3pm -- Friday- 8am-12pm

Option 2:

  • SHIP THEM BACK TO US - THIS OPTION REQUIRES PACKING MATERIALS AND ACCESS TO DROP OFF OR PICK-UP BY USPS, OR UPS- 
    Follow the steps below:
    • On the back of all of our rental books, there is a sticker with the due date.
    • If you are unsure of the rentals you have out, send an email to adamsstatebookstore@textbookbrokers.com with your student ID number and full name and we will email you back with the books you rented.
    • Please make sure that all items are packaged securely to prevent any damage during the shipping process. Fill any empty spaces with clean filler such as bubble wrap, newspapers, or other packing materials.
          *The Adams State Bookstore is not obligated to issue a refund for return shipments that are lost or damaged*
      Make sure to include a note in your package with as much information as possible so that we can be sure to check the rentals in on the correct student account.  Below is the information we can use to process your return:
    • - Student ID Number (required)
      - Name (required)
      - Order number
      - Address
      - Email Address
      - Phone Number

Please mail your textbooks to the below address:

Adams State Online Bookstore
308 Southwest Drive, Unit B
Cheyenne, WY 82007

How do I print a return label for mailed rental returns?

Follow these steps to print a shipping label and return your rental textbook by mail:

Step 1: Click Log In in the top-right corner of this page and sign in using the same method you used when placing your rental order (school login or email/password).

Step 2: Once inside your account, click the Rentals Out tab to view your active rentals.

Step 3: Locate and select the rental item(s) you want to return, then click the Rental Return Label button.

Step 4: Follow the checkout steps to confirm your shipping address and generate your label.

*Please note: If you have more than one rental to return, you do NOT need a separate shipping label for each textbook. You may place all rentals in one package and use a single label.

Step 5: After completing checkout, you’ll receive an email with your rental return shipping label attached.

Step 6: Print the label, place your rental book(s) and a note with your contact information securely in a package, attach the label, and drop it off at your local post office or mailbox.

Step 7: Once your book(s) are received and checked in, you’ll receive a confirmation email.

Alternative option: You are not required to generate a rental return shipping label through your account. If you prefer, you may create your own shipping label and return your rental using USPS, FedEx, UPS, or another shipping carrier of your choice. Please keep your tracking information for your records until your return is processed.

Click icons to create a shipping label:

Step 1 - Rental return sticker showing due date on back of textbook

Step 2 - Packaging rental books securely for return shipment

Step 3 - Submit rental return tracking number form

If you have any other questions, please don't hesitate to Contact Us!

Email: AdamsStateBookstore@textbookbrokers.com - Phone: 719.587.7912
Or use our Live Chat feature! 

 

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